Subprocessors
List of subprocessors that may process data as part of the service (PIPEDA / Law 25 transparency). Saura is finalizing data processing agreements (DPAs) with its subprocessors.
| Subprocessor | Role | Processing location | Safeguards |
|---|---|---|---|
| AWS (Bedrock) | Translation (AI) | Canada (ca-central-1) | No storage or training; processed in a Canadian region. |
| Google Cloud (GCS) | Storage of recordings and transcripts | Canada (Montréal) | Private access via signed URLs. |
| OVH | Hosting of the API and realtime service | Canada | — |
| Deepgram | Speech-to-text | United States | Zero-retention by default. |
| ElevenLabs | Text-to-speech | United States | Models not trained on your content. |
| Brevo | Transactional emails | European Union | Hosted in the European Union (GDPR). |
Locations are accurate to the best of our knowledge; this list is updated as things evolve.